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Terms & Conditions

Please read Terms & Conditions before confirm your purchase

The sale cannot be completed unless you give your consent to the terms and conditions. Please note that all ordering services are for mainland UK, we are not accepting any order from Scotland and Ireland for the time being.

Payments Methods

Payment will be debited from your account to company account before the dispatch of your purchase and the right of the goods remains to company until full payment is made. Your data will be protected according to the terms of the Data Protection Act 1984. Although we will take best care of ensuring secure order and payment details but we are unable to take any liability for any loss caused by third party whom you provide access to any data when ordering from our website. We requested your personal details only to ensure efficient after sales service and keep you in touch for getting promotional offer. We have the right to change the price before you place the order and we can refuge to supply the items.

Electronic bank transfer would be allowed for our Business Account Customers. If the customers are qualified for credit, a 30 day payment facility will be available however failure to make payment on time will cause penalties of 2% per month plus administrative costs will be charged on overdue accounts.

Pricing

Our listed product prices are excluding vat. Therefore, VAT is charged with each item (excluding those products that are VAT exempted) at the prevailing rate which is currently 20% unless otherwise specified. Our VAT registration number is 226931405.

Delivery Policy

Please see the delivery policy of "opulent collection ltd."

Return & Replacement of Faulty, Defective or Damaged Goods or Items Sent in Error

Customers can only return the purchased items if the items are Faulty, Defective or Damaged Goods or Items Sent in Error

Whether faulty, defective or damaged goods, or items sent in error, should be returned to us in their original product packaging. Customers are requested to open up and check goods shortly after receipt of delivery and notify us within 24 hours of delivery by email at sales@opulentcollection.co.uk  with pictures. For any of the above reasons the company will arrange collection and replacement of products as soon as possible or as per the instruction of customers.

Privacy Policy

we have updated our Privacy Policy to ensure full compliance with the GDPR (General Data Protection Regulations) as of May 25th, 2018 . In our updated policy details you can see, how we use and protect your data and your rights in relation to this new act. If you wish to not to receive any communication from us then please send us an email at sales@opulentcollection.co.uk and we will remove you from our mailing list.Please see the full privacy policy of "Opulent Collection Ltd."

Order cancellation 

Customer can cancels their order by email, prior to the goods being dispatched and are eligible to get their payment returned within 15 working days or as early as possible. 

Opulent Collection Ltd. reserves the right to amend these Terms and Conditions at any time.

These Terms and Conditions do not affect our consumer’s statutory rights.